Clause 8: Operational Planning and Control (ISO 9001: 2015)

This course provides a concise yet comprehensive understanding of Clause 8 of ISO 9001:2015, focusing on operational management within quality management systems. Learners will explore the key sections of Clause 8, including planning and control of processes, managing customer and regulatory requirements, overseeing design and development, and ensuring supplier compliance. Additionally, the course dives into effective production management, traceability, and handling nonconforming outputs. By the end of this course, learners are expected to understand and apply the key requirements of Clause 8 to ensure compliance and support operational excellence.