This customer satisfaction form helps construction teams collect structured feedback after each job. It includes a customer report card with A to C ratings for promptness, efficiency, manners, cleanliness and uniform, overall quality, and overall value. It also captures a 1 to 10 recommendation score, additional comments, permission to use the customer as a reference, and a signature. Labeled ASB-SF-011 version 3.0 and approved by the Technical Director, the template is designed to drive service improvements and track client sentiment on completed work.
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