Mystery shopping requires discretion, mobility, and key insights to be captured in a timely manner. Mystery shopping consultants, hotels, restaurants, retail outlets, and other industries can benefit from using a mystery shopping app like iAuditor to help their employees or contractors effectively perform secret shops anytime anywhere.
Your assigned secret shoppers can simply download the iAuditor mobile app, open the customized mystery shopper checklist you’ve created for them in the cloud, and follow the instructions on what information to capture. Learn more about how iAuditor can be used as your mystery shopping app tool below:
Mobile and Paperless Secret Shopping
- Secret shoppers can discreetly use iAuditor on mobile devices to take notes and photos for your reports. Capture and annotate as many photos as needed.
- Get proof that secret shoppers were at their assigned location with GPS tracking of surveys performed onsite.
- Create your own mystery shopper checklists or get started with our best practice free templates.
Works Offline with Instant Reporting Anytime Anywhere
- Conveniently generate mystery shopping reports (Web, PDF, CSV, etc.) and submit with the touch of a button.
- Compatible with iPhone, iPad, Windows 10, and Android devices, iAuditor is the best mystery shop app your secret shoppers can use even if their device goes offline. Once back online, iAuditor syncs with the cloud and all the information collected gets automatically updated.
- No more manual follow-ups with individual secret shoppers from multiple locations on different assignments. Managers automatically receive reports of completed assignments.
- Use up to 3 mobile devices with one login so mystery shoppers can select the appropriate device for the assignment’s venue.
Scheduling and Notifications
- Stay on schedule with iAuditor! Mystery shoppers will receive notifications on shopping windows and due dates.
- Managers receive automatic notifications if certain triggers are activated by specific answers on mystery shopping forms.
- One of the most powerful features of iAuditor you can use to make sense of the tons of information collected by your mystery shoppers
- Deep dive and drill down on your secret shoppers’ collected information.
- Watch the trends of answers and view the images taken from multiple observations.
- Set the date ranges, filter the results, view results based on location. You have control over what you want to see.
Seamless Integration (API Integration with multiple systems if needed)
- Using multiple systems? No problem. iAuditor can seamlessly work with other systems you currently use through API integration