Use this area manager audit form to assess branch performance in car rental operations. Review key metrics such as ESQI scores, insurance and risk controls, days earned, income per car, and operating profit. Observe customer interactions including phone handling, rental transactions, and returns. Inspect vehicle cleanliness and condition, equipment readiness, and store standards such as goal boards and schedules. Confirm underwriting accuracy for retail rentals and document actions to improve compliance, sales, and customer satisfaction.
With SafetyCulture you can
With SafetyCulture you can
About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.
