This station audit checklist supports audits across major rail terminals, covering entrance exteriors and interiors, ticket and baggage counters, waiting areas, VIP lounges, platforms, and restrooms. Inspect cleanliness, signage, display materials, equipment, and branding compliance. Assess staff presence, greetings, uniforms, boarding procedures, and digital information displays. Capture notes and photos, record pass or fail items, and document exceptions. Suitable for quarterly station audits and day to day reviews to standardize reporting and follow up.
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