This Loganair Internal Quality Audits checklist supports airline and ground operations teams in assessing safety, compliance, and service standards across the airport journey. It covers general flight and gate information, check-in readiness (system sign-ins, ID checks, dangerous goods declarations, and customer information displays), security presence and on-time opening, and departure lounge housekeeping and signage. Gate processes include PA/tannoy checks, timely boarding calls, PRM pre-boarding, reconciliation procedures, and secure disposal of boarding cards. Ramp and PPE checks verify equipment inspections, correct uniforms and ID display, hearing protection, vests, gloves and footwear, and safe behavior (no PED use). Pre-arrival setup addresses FOD checks, chocks, equipment shutdown, safe customer routes, and marshalling. Aircraft turnaround focuses on speed limits, brake checks, guided GSE operations, and safe positioning. Use this template to record findings and drive continuous improvement.
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