Competency Check for Voice Picking

Use this competency check template to assess worker proficiency in voice-directed order picking within warehouse and grocery distribution environments. The checklist verifies understanding of picking SOPs, grid layout, rectifying section changes, and accuracy standards. It covers handling of weighted items and special products such as bananas, flowers, fish, heavy meats, eggs, and odd containers. It includes guidance on combi presentation, correct case handling, shelf use, securing straps, tagging damaged combis, and confirming quantities before picking. Responsibilities to the retailer, colleagues, and food safety are emphasized. Observation items confirm assignment numbers, product checks, and section assignment. Weighted product procedures include verifying called weights and using talkman backup. Sign-off rules and break guidelines are also included, leading to a clear competence conclusion and actions if needed.