Standardize and improve truck unloading with a coaching and observation checklist for dock operations. Steps include verifying deliveries, preparing the truck, staging pallets, checking product condition, completing paperwork, and closing out the unload. Safety elements address proper use of MHE, awareness of driver location, and keeping the dock area clear. The template supports performance grading for methods, effort, and time utilization, plus a 5 step coaching model to record coachable moments and employee improvement ideas.
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