Transforming Guarding. Store manager weekly shrinkage check

This document outlines essential guidelines and standards for retail security guards, focusing on creating a welcoming store environment while maintaining effective security measures. It covers key areas including front-of-store presence, protection of high-risk products, EAS gate management, incident reporting, vulnerable area patrols, and team integration. The guide emphasizes the importance of customer service, requiring guards to maintain a professional appearance, understand store loss prevention strategies, and actively participate in store operations. It provides detailed protocols for handling security incidents, conducting regular patrols, and maintaining proper documentation. The document also stresses the importance of guard integration into the store team and regular performance reviews to ensure security standards are consistently met.

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