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Description
A detailed standard operating procedure (SOP) audit checklist for retail tilling operations, designed to evaluate and maintain high standards in customer service and transaction processing. The document covers essential aspects including resource planning, till point maintenance, customer interaction protocols, proper scanning techniques, bag packing standards, payment processing, queue management, and voucher handling. This audit tool helps ensure consistent service delivery, operational efficiency, and compliance with established retail procedures. The checklist serves as a comprehensive guide for supervisors and managers to assess and maintain quality standards at point-of-sale locations.
About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.