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Retail Team Member Performance Review

by Gerhard Devilliers, from the Community

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Use this monthly performance review template to guide store leaders and operations during team member check-ins and store visits. Capture date, store, team member, reviewer, and location, then assess key retail KPIs: individual sales targets, customer service and selling (90 percent benchmark), merchandising, housekeeping, replenishment, and promotional knowledge (85 percent ops visit benchmark). Compare sales per hour, units per transaction, and basket size against store averages, and review training completion of learning bites before cut-off. Record ratings, feedback, goals, and development actions to drive performance and consistency across stores.

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Digitize any process, procedure or policy
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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.