This Store of Excellence Visit checklist supports convenience and fuel retail sites in evaluating operational standards across the forecourt, shop, back of house, and office. Review cleanliness of pumps, bins, signage, and displays. Verify merchandising to planogram, pricing, stock availability, meal deals, coffee machine logs, and seasonal lines. Check storeroom organization, handovers, due diligence records, licences, and safety postings. Observe team presentation, customer greetings, loyalty prompts, and overall look and feel.
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