A detailed operational store management (OSM) agenda outlining essential areas for retail store auditing and management. The document covers six major areas: service quality and customer experience, legal compliance and safety protocols, payroll management and scheduling, cash handling and expense control, stock management and inventory control, and shrink prevention. Each section provides specific checkpoints and action items for store managers to ensure optimal store performance, regulatory compliance, and business growth. The checklist serves as a comprehensive guide for conducting thorough store audits and maintaining operational excellence in retail environments.
With SafetyCulture you can
Digitize team workflows
Turn your workflows into digital templates or checklists so your team can conduct inspections efficiently and access them from any device.
Reduce manual errors
Help your team complete tasks more accurately with digital templates that minimize errors from manual processes.
Create and share inspection reports
Generate inspection reports and share them with your team and stakeholders to keep everyone informed.
About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.