KD OSM North

A detailed operational store management (OSM) agenda outlining essential areas for retail store auditing and management. The document covers six major areas: service quality and customer experience, legal compliance and safety protocols, payroll management and scheduling, cash handling and expense control, stock management and inventory control, and shrink prevention. Each section provides specific checkpoints and action items for store managers to ensure optimal store performance, regulatory compliance, and business growth. The checklist serves as a comprehensive guide for conducting thorough store audits and maintaining operational excellence in retail environments.

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.