The CPW Operational Review 1.1 checklist helps telecom retail stores assess daily operations and compliance. It covers store standards and merchandising, POS accuracy, demo device setup, inventory and stock control, trade ins, recalls, and use of checkpoint tools. Managers can track BAU tasks such as schedules, holiday planning, performance reviews, and mystery shop results. Financial controls include cash handling, banking, and petty cash management, while audits and profit protection monitor shrinkage, CCTV, and product security. It also guides ethical selling, Geek Squad processes, and required e learning modules to maintain consistent, high quality retail performance.
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