Use this Root Cause Analysis (RCA) report template to investigate complaints and non-conformities, classify defects, and attach photos or video evidence. Document details like SKU, PO or batch references, and affected quantities. Analyze causes with fishbone categories (man, material, machine, method) and 5 Whys to identify the basic root cause. Plan containment, corrective, and preventive actions with owners, timelines, and status tracking. Update SOPs, work instructions, and training as needed, confirm team involvement, and validate completion with quality and production leaders. Ideal for manufacturing quality management and CAPA workflows.
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