QA Manager Leader Standard Work Olmsted Falls

This Leader Standard Work template supports QA Managers at the Olmsted Falls site with a clear cadence of daily, weekly, and monthly activities. Daily work includes running quality hold reports for work in progress and finished goods, reviewing open holds with the lead inspector, preparing updates for the production meeting, and maintaining a visible presence in production to observe safety, quality, and engage with the team. Weekly routines cover evaluating current holds for disposition, logging and investigating new customer complaints, closing investigations, and attending safety, operations, and quality meetings with a weekly quality report. Monthly responsibilities include calculating cost of poor quality, compiling quality metrics and key performance indicators, preparing for the SQF management review, joining the SQF practitioner call, and reviewing documents per the SQF schedule. Use this as a practical starting point and adapt to your site requirements.