Checklist audit ISO 9001:2015 khusus Divisi Sales untuk membantu menilai kesesuaian terhadap persyaratan manajemen mutu. Mencakup penilaian risiko dan peluang, KPI serta sasaran mutu, pemantauan dan analisis kinerja, implementasi proses penjualan lokal, ketentuan garansi, penanganan komplain pelanggan, dan pengelolaan barang milik pelanggan. Juga memeriksa tindak lanjut temuan audit sebelumnya, tindakan korektif, dan survei kepuasan pelanggan. Dirancang untuk memperkuat kepatuhan, konsistensi proses, dan perbaikan berkelanjutan di fungsi penjualan.
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