Sales and Estimating Audit Checklist for ISO 9001
by Michael Robertson, from the Community
Langfields internal audit checklist for Sales and Estimating aligns with ISO 9001 requirements for products and services. It guides reviewers to verify customer communication, determination and review of requirements, and control of changes. Tasks include checking enquiry allocation in IGRIS, creation of digital folders, quotation content and status, and contract reviews against tender documents. It also confirms PED and PESR compliance, payment terms, provision of specification sheets, and interviews with estimators to ensure process awareness.
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