This Change Management Procedure Checklist helps IT teams plan and execute safe, reliable system changes. It guides you to define desired goals with the customer, research vendor release notes and engineering guidelines, and identify required hardware, software, or procedural updates. Create a detailed change plan with a regression plan for failures, build a test plan, and perform full database backups. Capture approvals, dates, and customer contact details, and record any abnormal outcomes for knowledge sharing. Finally, back up all change artifacts and update configuration records for auditability.
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