Template

Night Manager Checklist for Hotel Operations

by jack Zong, from the Community

30+

Ensure consistent overnight standards with this hotel night manager checklist. Review employee grooming and service behaviors, guest greeting, luggage and transport assistance, and reception escorting. Inspect lobby ambience, lighting, music volume, scent, and the cleanliness and condition of floors, walls, furniture, and electronic candles. Assign actions by department, add photos and remarks, and track status to keep nightly operations on standard.

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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Hotel Lobby Inspection Checklist (RCR Lobby)
Use this hotel lobby inspection checklist to evaluate the guest arrival experience and lobby presentation. Review brand elements like signature scent, botanicals, and music, ensure newspapers are available, and verify the concierge desk meets standards. Inspect main entry cleanliness and condition, lobby floors, walls, doors, ceilings, vents, lighting, windows, treatments, and décor. Check furniture and equipment such as luggage carts, plus elevator cleanliness and condition. Extend checks to corridors and stairways for both cleanliness and condition across surfaces and furnishings, helping hotels maintain consistent brand standards.
by Rizwan Ahmed, from the Community
Downloads: 10+
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Template
Night Porter Checklist
This Night Porter Checklist helps hotel teams standardize night shift duties for safety, cleanliness, and guest satisfaction. It covers start-of-shift handovers, fire panel checks, securing doors and passageways, and routine inspections of public toilets and areas. Tasks include cleaning and sanitizing reception, cafe, bar, breakfast area, and restaurant spaces, restocking supplies, and preparing equipment for morning service. It also guides security rounds, guest assistance, and accurate logging to ensure smooth handovers to the day team. Use this checklist to improve consistency, compliance, and operational readiness across hotel night operations.
by Zak Robb-Gillan, from the Community
Downloads: 20+
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Template
Manager On Duty Report Template
This Manager On Duty Report template supports hotel and resort leaders in inspecting and documenting daily operations across guest and staff areas. Review lobby, reception, reservations, restaurants, gym, spa, pools, beach, outlets, meeting rooms, outdoor spaces, and security. Inspect guest rooms for cleanliness, amenities, safety, and maintenance. Capture service standards like grooming, music, ambience, lighting, and fragrances. Verify Wi Fi coverage and climate settings, note incidents and defects, and raise maintenance tickets where required. Use the form to record times, observations, actions, and handover notes so the next shift can act quickly and keep service consistent.
by H Atakishiyev, from the Community
Downloads: 10+
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Template
Hotel Manager on Duty Checklist
This hotel Manager on Duty checklist supports daily operations and quality control across the property. It guides managers to speak with guests, log events and complaints, and verify grooming and service standards. Sections cover exterior areas, lobby and front office, lounge and restaurants, kitchen, conference and banquet spaces, kids club, recreation and pool, public toilets, elevators, and back of house including CCTV, laundry, staff restaurant, receiving, and waste rooms. It also includes a structured guest room inspection to check cleanliness, amenities, safety, lighting, temperature, signage, and equipment, with fields to record anomalies, corrective actions, and responsible staff. Use it to keep service consistent and hotel standards high.
by Dicky Leung, from the Community
Downloads: 100+
Get

Hotel Lobby Inspection Checklist (RCR Lobby)

Use this hotel lobby inspection checklist to evaluate the guest arrival experience and lobby presentation. Review brand elements like signature scent, botanicals, and music, ensure newspapers are available, and verify the concierge desk meets standards. Inspect main entry cleanliness and condition, lobby floors, walls, doors, ceilings, vents, lighting, windows, treatments, and décor. Check furniture and equipment such as luggage carts, plus elevator cleanliness and condition. Extend checks to corridors and stairways for both cleanliness and condition across surfaces and furnishings, helping hotels maintain consistent brand standards.

by Rizwan Ahmed, from the Community

10+

Get

Template

Night Porter Checklist

This Night Porter Checklist helps hotel teams standardize night shift duties for safety, cleanliness, and guest satisfaction. It covers start-of-shift handovers, fire panel checks, securing doors and passageways, and routine inspections of public toilets and areas. Tasks include cleaning and sanitizing reception, cafe, bar, breakfast area, and restaurant spaces, restocking supplies, and preparing equipment for morning service. It also guides security rounds, guest assistance, and accurate logging to ensure smooth handovers to the day team. Use this checklist to improve consistency, compliance, and operational readiness across hotel night operations.

by Zak Robb-Gillan, from the Community

20+

Get

Template

Manager On Duty Report Template

This Manager On Duty Report template supports hotel and resort leaders in inspecting and documenting daily operations across guest and staff areas. Review lobby, reception, reservations, restaurants, gym, spa, pools, beach, outlets, meeting rooms, outdoor spaces, and security. Inspect guest rooms for cleanliness, amenities, safety, and maintenance. Capture service standards like grooming, music, ambience, lighting, and fragrances. Verify Wi Fi coverage and climate settings, note incidents and defects, and raise maintenance tickets where required. Use the form to record times, observations, actions, and handover notes so the next shift can act quickly and keep service consistent.

by H Atakishiyev, from the Community

10+

Get

Template

Hotel Manager on Duty Checklist

This hotel Manager on Duty checklist supports daily operations and quality control across the property. It guides managers to speak with guests, log events and complaints, and verify grooming and service standards. Sections cover exterior areas, lobby and front office, lounge and restaurants, kitchen, conference and banquet spaces, kids club, recreation and pool, public toilets, elevators, and back of house including CCTV, laundry, staff restaurant, receiving, and waste rooms. It also includes a structured guest room inspection to check cleanliness, amenities, safety, lighting, temperature, signage, and equipment, with fields to record anomalies, corrective actions, and responsible staff. Use it to keep service consistent and hotel standards high.

by Dicky Leung, from the Community

100+

Get

Night Manager Checklist for Hotel Operations

About author

You might also like

Hotel Lobby Inspection Checklist (RCR Lobby)

Night Porter Checklist

Manager On Duty Report Template

Hotel Manager on Duty Checklist

You might also like

Hotel Lobby Inspection Checklist (RCR Lobby)

Night Porter Checklist

Manager On Duty Report Template

Hotel Manager on Duty Checklist