STARBUCKS Retail Store Assessment - Store Experience Assessment
by Arnold Misevic, from the Community
A detailed store operations audit framework divided into three main sections: Operational Excellence, Care and Comfort, and Connection and Craft. The checklist evaluates essential aspects of store management including deployment plans, daily operations, cleanliness standards, safety protocols, and service quality. It covers everything from staff training materials and resource availability to exterior maintenance, customer service standards, and beverage preparation specifications. The audit tool helps ensure consistent service delivery, maintain safety standards, and uphold product quality across retail locations. Each section contains specific criteria with clear pass/fail indicators to help managers identify areas needing improvement and maintain operational excellence.
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About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.