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Starbucks Matrix Visit Checklist

by Ben Smith, from the Community

Downloads: 20+
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This Starbucks Matrix Visit checklist helps district and store leaders evaluate customer experience and operations across coffeehouse locations. Capture visit details (date, time, location, MIC, visit type) and assess till routine and genuine connection, allergen compliance, customer support coverage, service pace, partner staffing levels, store cleanliness and condition, beverage quality and cold beverage routines, product availability, visual merchandising, and campaign execution with photo evidence. Review partner presentation and second service to drive consistent brand standards and actionable improvements.

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Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.