Holiday Park Health Check Reception and Admin
by Jake Harrison, from the Community
This holiday park health check template helps reception and admin teams maintain high standards across the guest journey. It covers pre arrival preparation including arrival packs and cleaning lists, check in and check out procedures using ParcVu, and customer service basics such as greeting guests and presenting a clean, merchandised, and comfortable reception area. Operational checks include lighting, temperature, scent and sound levels, uniforms and name badges, and maintenance of all visible areas. Compliance items include displaying an access statement and public liability insurance, and keeping brochure stands full at the front of house. The checklist concludes with sign off by site and central health checkers.
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About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.