Template

Guest Experience and Quality Manager Property Unit Audit

by Dastan Kurmanov, from the Community

This guest experience and quality audit template helps hotels and serviced apartments assess overall property and individual unit readiness before welcoming guests. It covers operational readiness, general property condition, security and facilities, and staff amenities. Unit checks include access, lighting, WiFi, AC, living room furnishings, kitchen appliances and ventilation, bedroom cleanliness and furniture, and bathrooms with water pressure, drainage, and fixtures. The checklist also verifies smoke detectors, OS&E placement, and TV or satellite channels to ensure consistent standards and a comfortable stay.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Guest Experience and Quality Property Unit Audit
This downloadable checklist helps Guest Experience and Quality Managers audit hotel or serviced apartment units and shared areas. It covers operational readiness, security availability, property condition, staff facilities, and detailed room checks for living rooms, kitchens, bedrooms, and bathrooms. Verify Wi-Fi, TV, AC, smoke detectors, locks, water pressure, cleanliness, and OS and E placement to maintain consistent standards and enhance guest satisfaction. Use it to prepare properties for opening, turnover, or routine quality reviews.
by Pushkar Raj, from the Community
Downloads: 10+
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Template
Property Quality Checklist Site 28
Assess property condition across unit exterior, living spaces, kitchen, guest toilets, bedrooms, and multiple bathrooms. Verify cleaning standards, working appliances, WiFi, AC, lighting, water pressure, hot and cold water, and safety indicators. Use this checklist to ensure apartments or serviced units are guest ready and issues are captured for follow up.
by Chamath Ratnayake, from the Community
Downloads: 0
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Template
SOM Daily Inspection
This daily inspection template supports accommodation and facility teams in verifying unit readiness before occupancy. It covers site setup such as public WiFi connectivity, security/FM presence, training rooms, operational spaces, and key logs, plus detailed unit checks across living areas, bedrooms, kitchen, bathrooms, and guest toilets. Inspect doors, lights, windows, furniture, TV channels, unit WiFi, AC settings, water pressure, drainage, appliances, cleanliness, and fixtures. Capture issues for follow-up using a housekeeping snag list and add general comments to ensure consistent quality and smooth operations.
by Gerardo Souto, from the Community
Downloads: 100+
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Template
Duty Manager Unit Inspection Checklist
This duty manager unit inspection checklist helps hotel and serviced apartment teams verify readiness of guest units. It covers entrance area checks, living room comfort and odor, TV tuning and welcoming channel, QR code and WiFi functionality, furniture cleanliness, and guest washroom standards. Kitchen appliances and cleanliness are reviewed, along with bedroom linen quality and towel presentation. Bathroom hygiene includes mold prevention, fixtures and fittings, limescale checks, counters and dispensers, and tissue and toilet roll availability. Use this checklist to maintain consistent room standards, guest comfort, and prompt maintenance follow-up.
by Pushkar Raj, from the Community
Downloads: 20+
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Guest Experience and Quality Manager Property Unit Audit

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Guest Experience and Quality Property Unit Audit

Property Quality Checklist Site 28

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Guest Experience and Quality Property Unit Audit

Property Quality Checklist Site 28

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