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G.E.T.T. Spotlight Guest Service Evaluation

by Shemuel Koolman, from the Community

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Use this G.E.T.T. Spotlight evaluation template to observe and score guest interactions in hospitality. Capture department, employee, role, date and time, and supervisor. Rate greet, engage, thank, and timeliness with yes or no, total the score, and collect leader and team member signatures to track service quality and coaching opportunities.

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

G.E.T.T. Spotlight Guest Service Evaluation Checklist | Free Template