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Front of House - Entrance, Reception area, Stairs and Corridors

by Andy Callister, from the Community

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Description

This document outlines a detailed audit framework for health club entry and reception areas, focusing on four key aspects: first impressions and brand representation, safety and maintenance, cleanliness and presentation, and member communication. The guidelines cover specific checkpoints including entrance functionality, staff presence, temperature control, cleanliness standards, signage requirements, and member interaction protocols. It ensures facilities maintain high operational standards while delivering excellent member experiences through proper maintenance, safety measures, and professional staff conduct. The audit framework helps maintain consistency across club locations while upholding brand standards and member satisfaction.

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

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Front of House - Entrance, Reception area, Stairs and Corridors

Description

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