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Five Star Challenge Housekeeping Checklist

by Malen Yson, from the Community

This Five Star Challenge housekeeping checklist helps hotels and hospitality teams audit cleanliness, safety, and service standards across common areas and rooms. It covers pantry and hallway conditions, floor and wall cleanliness, lighting, fire exits and signage, trolley setup, and proper storage of guest supplies, linens, and towels. It also tracks room inspection scores (target above 80 percent) and encourages guest commendations to improve TripAdvisor ratings and overall guest experience.

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With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

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PH Housekeeping Star Class Set Up Checklist
Ensure five-star room readiness with this housekeeping star class set up checklist for hotels. It covers main entrance and signage, closet equipment and linens, bathroom amenities and layout, shower and jacuzzi checks, WC standards, bedroom setup, sofa and desk details, TV configuration, minibar inventory, coffee set arrangement, terrace and curtain positioning, and AC settings. Use it to standardize in-room presentation, verify inventory, and maintain brand standards across rooms prior to guest arrival.
by Jonathan S. G., from the Community
Downloads: 20+
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Template
Hotel Housekeeping Audit Checklist
This hotel housekeeping audit checklist supports Guest Experience and Quality Management by guiding audits of room attendants and floor supervisors. Use it to evaluate grooming and uniform standards, service communication and property knowledge, access to room status and guest movement reports, and proper trolley setup and PPE. It covers end‑of‑day reporting such as Lost and Found, key handover, maintenance, room assignment completion, occupied room inspections, and missing or damaged items, plus shift handover awareness and escalation to supervisors. Ideal for maintaining consistent housekeeping standards and enhancing guest satisfaction.
by Pushkar Raj, from the Community
Downloads: 0
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Template
Hotel Housekeeping Inspection Checklist
This comprehensive housekeeping inspection checklist helps assess guest units across hotels and serviced residences. It covers entrance and vestibule, guest toilets, living and dining areas, kitchen, bedrooms, and multiple bathrooms. Checks include cleanliness, amenities, fixture and appliance function, water pressure and drainage, HVAC settings, safety and electrical checks, and balcony and window status. Capture maintenance needs and damage with photos to track corrective actions. Ideal for housekeeping teams to standardize audits and ensure room readiness and a consistent guest experience.
by Abhijay Pant, from the Community
Downloads: 10+
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Template
Guest Room Audit and Cleaning Checklist
Use this guest room audit to evaluate arrival amenities, bed and linen quality, soundproofing, lighting, balcony condition, bathroom toiletries and fixtures, and overall cleanliness. Verify outlets, clocks, storage, and technology, record maintenance issues, and confirm labels face guests. Includes checks for flowers or plants, amenity freshness and expiry, and efforts to reduce single-use plastics. Ideal for hotels and resorts seeking consistent five-star standards.
by Mette Kiers, from the Community
Downloads: 0
Get

PH Housekeeping Star Class Set Up Checklist

Ensure five-star room readiness with this housekeeping star class set up checklist for hotels. It covers main entrance and signage, closet equipment and linens, bathroom amenities and layout, shower and jacuzzi checks, WC standards, bedroom setup, sofa and desk details, TV configuration, minibar inventory, coffee set arrangement, terrace and curtain positioning, and AC settings. Use it to standardize in-room presentation, verify inventory, and maintain brand standards across rooms prior to guest arrival.

by Jonathan S. G., from the Community

20+

Get

Template

Hotel Housekeeping Audit Checklist

This hotel housekeeping audit checklist supports Guest Experience and Quality Management by guiding audits of room attendants and floor supervisors. Use it to evaluate grooming and uniform standards, service communication and property knowledge, access to room status and guest movement reports, and proper trolley setup and PPE. It covers end‑of‑day reporting such as Lost and Found, key handover, maintenance, room assignment completion, occupied room inspections, and missing or damaged items, plus shift handover awareness and escalation to supervisors. Ideal for maintaining consistent housekeeping standards and enhancing guest satisfaction.

by Pushkar Raj, from the Community

Get

Template

Hotel Housekeeping Inspection Checklist

This comprehensive housekeeping inspection checklist helps assess guest units across hotels and serviced residences. It covers entrance and vestibule, guest toilets, living and dining areas, kitchen, bedrooms, and multiple bathrooms. Checks include cleanliness, amenities, fixture and appliance function, water pressure and drainage, HVAC settings, safety and electrical checks, and balcony and window status. Capture maintenance needs and damage with photos to track corrective actions. Ideal for housekeeping teams to standardize audits and ensure room readiness and a consistent guest experience.

by Abhijay Pant, from the Community

10+

Get

Template

Guest Room Audit and Cleaning Checklist

Use this guest room audit to evaluate arrival amenities, bed and linen quality, soundproofing, lighting, balcony condition, bathroom toiletries and fixtures, and overall cleanliness. Verify outlets, clocks, storage, and technology, record maintenance issues, and confirm labels face guests. Includes checks for flowers or plants, amenity freshness and expiry, and efforts to reduce single-use plastics. Ideal for hotels and resorts seeking consistent five-star standards.

by Mette Kiers, from the Community

Get

Five Star Challenge Housekeeping Checklist

About author

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PH Housekeeping Star Class Set Up Checklist

Hotel Housekeeping Audit Checklist

Hotel Housekeeping Inspection Checklist

Guest Room Audit and Cleaning Checklist

You might also like

PH Housekeeping Star Class Set Up Checklist

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