BSA 2017 Sheraton Food and Beverage Audit
by Parthipan Yogarajah, from the Community
This Sheraton food and beverage audit checklist covers lobby bar, restaurant, Sheraton Club and in room dining touchpoints. It evaluates guest greeting, posture, uniform and name tag compliance, use of guest names, service etiquette, table service, check presentation and sincere closings. It also inspects cleanliness and condition of floors, walls, furniture, buffet and service areas, plus adherence to brand programs like craft beer, Sheraton Selects and signature breakfast. Designed for Sheraton Gateway Toronto.
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