This Manager on Duty (MOD) report template is designed for hotel teams to document guest interactions, inspect public areas across all floors, and perform detailed guest room checks. Capture greetings and quality interactions, verify signage, cleanliness, grooming standards, safety points, lighting, and equipment status in lobbies, restaurants, bars, gym, pool, parking, and back-of-house. Use the guest room checklist to spot the 4 Deadly Sins, confirm amenities, fixtures, AC, lighting, minibar, and media hubs are in good condition. Record incidents with time, type, guest details, status, and follow-ups, then summarize outcomes and shift handover notes. Add photos or videos, and sign off to ensure consistent daily operations and service quality.
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