Template

Emergency Call Out Report

by Paul Johnson, from the Community

10+

Use this emergency call out report to document customer service visits from first notification to resolution. Capture the reported fault, rectification and repairs completed, additional parts required, photos of equipment, labor start and finish times, customer charges, and notes. Designed for fencing and automation service teams and other trades, this checklist standardizes call-out documentation and helps teams communicate clearly with customers and management.

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Emergency Call Out Report Template
This Emergency Call Out Report template helps field service and maintenance teams log urgent customer jobs efficiently. Capture key details such as the reported fault, rectification and repairs completed, additional parts required, photos of equipment, labor start and finish times, and customer charges. Use it to standardize documentation, improve response traceability, and streamline handovers between technicians and office teams across property and facilities operations.
by Paul Johnson, from the Community
Downloads: 20+
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Template
After Hours Call-Out Report
Use this after-hours call-out report to document urgent incidents handled by council officers. Capture officer and supervisor names, call received and call-out times, caller details, and the type of call-out such as dog attacks, roaming stock, aggressive dogs, dangerous or hazardous situations, and other issues. Record the location, officer notes, CRM number (if known), and the time the call-out was completed. This template supports consistent reporting, accountability, and faster follow-up across local government teams and field operations.
by Ken Maroney, from the Community
Downloads: 0
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Template
Job Order Template
Use this job order template to manage service visits from start to finish. Record customer and site details, check in and out times, work descriptions, customer complaints, equipment brand, model and serial numbers, repairs required or completed, parts needed, photos of name plates and equipment, and remarks. Capture customer feedback and collect signatures from the customer, technician, and service in charge to confirm completion and warranty status. Ideal for restaurants and food service operations to track maintenance and repairs across locations.
by RIYAS SAINUDHEEN, from the Community
Downloads: 0
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Template
West Coast Service Report Template
This service report template helps field teams document call-out repair work from start to finish. Capture site and job details, note the issue overview, attach photos of faults and completed work, record actions taken, confirm site tidy status, and collect customer or technician signatures. Ideal for construction, maintenance, and facilities teams needing consistent records for audits, invoicing, and customer communication.
by Michael Millington, from the Community
Downloads: 10+
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Emergency Call Out Report Template

This Emergency Call Out Report template helps field service and maintenance teams log urgent customer jobs efficiently. Capture key details such as the reported fault, rectification and repairs completed, additional parts required, photos of equipment, labor start and finish times, and customer charges. Use it to standardize documentation, improve response traceability, and streamline handovers between technicians and office teams across property and facilities operations.

by Paul Johnson, from the Community

20+

Get

Template

After Hours Call-Out Report

Use this after-hours call-out report to document urgent incidents handled by council officers. Capture officer and supervisor names, call received and call-out times, caller details, and the type of call-out such as dog attacks, roaming stock, aggressive dogs, dangerous or hazardous situations, and other issues. Record the location, officer notes, CRM number (if known), and the time the call-out was completed. This template supports consistent reporting, accountability, and faster follow-up across local government teams and field operations.

by Ken Maroney, from the Community

Get

Template

Job Order Template

Use this job order template to manage service visits from start to finish. Record customer and site details, check in and out times, work descriptions, customer complaints, equipment brand, model and serial numbers, repairs required or completed, parts needed, photos of name plates and equipment, and remarks. Capture customer feedback and collect signatures from the customer, technician, and service in charge to confirm completion and warranty status. Ideal for restaurants and food service operations to track maintenance and repairs across locations.

by RIYAS SAINUDHEEN, from the Community

Get

Template

West Coast Service Report Template

This service report template helps field teams document call-out repair work from start to finish. Capture site and job details, note the issue overview, attach photos of faults and completed work, record actions taken, confirm site tidy status, and collect customer or technician signatures. Ideal for construction, maintenance, and facilities teams needing consistent records for audits, invoicing, and customer communication.

by Michael Millington, from the Community

10+

Get

Emergency Call Out Report

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Emergency Call Out Report Template

After Hours Call-Out Report

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West Coast Service Report Template

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Emergency Call Out Report Template

After Hours Call-Out Report

Job Order Template

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