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Customer Care Risk Assessment Checklist

by Richard Cullum, from the Community

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Use this Customer Care Risk Assessment checklist to evaluate job readiness before customer site visits. Verify the presence of a current generic risk assessment, confirm scope coverage, identify hazards, and ensure PPE and equipment suitability. Check CoSHH data sheets, confirm worker training and competence, and document emergency provisions such as first aid. Capture comments, signatures, dates, and locations to maintain compliance and traceability for field service and post-build customer care tasks.

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Digitize any process, procedure or policy
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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.