- Free Version: Available for teams of up to 10
- Pricing: Premium plan $24/month (with a free 30-day trial period)
- Platforms supported: Available on mobile app (iOS and Android) or a web-based software
SafetyCulture (iAuditor)
Why use SafetyCulture?
SafetyCulture is an enterprise-level platform that’s great for end-to-end order fulfillment. From using digital checklists to standardize order forms, integrations with other order management systems, and a tracker for your assets and products. That way, you have a full view of your operations, allowing you to make data-driven decisions while also boosting efficiency and productivity.
Features:
- Standardize order forms and conduct comprehensive compliance checks through the use of digital checklists
- Maintain transparency by generating reports on inspection instantly and creating a digital paper trail
- Practice continuous improvement by gathering data and analyzing it to find ways to boost operations
- Create fulfillment workflows and instantly share data through the platform’s integrations
- Keep a close eye on your assets and stay on top of your operations
Why use Zoho?
Zoho is a flexible order management tool designed for growing enterprises. It integrates order management with other business processes while boasting a user-friendly interface and extensive automation features.
Features:
- Automated order processing and inventory updates
- Multi-channel selling capabilities
- Real-time order tracking and status updates
- Free Version: Yes
- Pricing: Starts at $29/month
- Platforms supported: Web, iOS, Android
Why use Heartland Retail?
Heartland Retail is specifically designed to aid businesses in speeding up their POS system, which is why it works great for order management. Its integrated features streamline inventory management, order fulfillment, and customer engagement, making it an ideal choice for large retail enterprises.
Features:
- Multi-channel order processing for seamless retail operations
- Inventory visibility across the supply chain
- Customer relationship management tools for personalized service
- Free Version: None
- Pricing: Starts at $89/month
- Platforms supported: Web, iOS, Android
Why use Extensiv?
Extensiv is an all-in-one solution for warehouse and order management, making it a very flexible platform. The platform is built for scalability, as it caters to the complexities of large enterprises, offering configurable workflows and extensive integration capabilities.
Features:
- Configurable order processing workflows
- Dynamic pricing and discount management
- Integration with third-party logistics providers
- Free Version: None
- Pricing: Contact vendor for pricing
- Platforms supported: Web
Why use ShipBob?
ShipBob is a powerful fulfillment platform that excels at order management, especially for larger enterprises with various logistics requirements. Its network of fulfillment centers, coupled with advanced technology, ensures timely and cost-effective order deliveries.
Features:
- Distributed order fulfillment centers for faster shipping
- Real-time order tracking and delivery status updates
- Integration with e-commerce platforms for seamless operations
- Free Version: None
- Pricing: Contact vendor for pricing
- Platforms supported: Web
QuickBooks Enterprise Order Management Software
Why use QuickBooks?
QuickBooks makes it easy to gather and send e-commerce data to stakeholders, which is a critical aspect of order management. Its features focus on inventory control, order processing, and business intelligence, making it a valuable asset for large enterprises managing diverse product portfolios.
Features:
- Batch and expiry date tracking for perishable goods
- Multi-channel order management for various sales channels
- Integration with accounting and e-commerce platforms
- Free Version: Yes
- Pricing: Starts at $15/month for the first 3 months
- Platforms supported: Web, PC, iOS, Android
Why use Brightpearl?
Brightpearl is a robust order management solution that integrates seamlessly with various business processes, including inventory management and accounting. Its focus on automation and real-time data synchronization makes it suitable for large enterprises looking for a unified platform.
Features:
- Centralized order processing and fulfillment
- Automation of repetitive tasks for efficiency
- Multi-channel sales order management
- Free Version: None
- Pricing: Contact vendor for pricing
- Platforms supported: Web
Why use Ordoro?
Ordoro is a powerful platform designed to simplify the order management process. Its user-friendly interface and integration capabilities make it a valuable asset for large enterprises dealing with high order volumes across multiple sales channels.
Features:
- Centralized order and inventory management
- Batch shipping and automated label generation
- Multi-channel inventory syncing
- Free Version: Yes
- Pricing: Starts at $59/month
- Platforms supported: Web, PC, iOS, Android
What Is Enterprise Order Management Software?
Enterprise order management software is a digital platform designed to manage, streamline, and optimize the end-to-end fulfillment process of an organization. These platforms come with powerful features that give managers deep insights into their fulfillment process while also managing orders, customer relationships, and more. These software are crucial in establishing an efficient and productive fulfillment process, which is why they are valuable tools for large organizations and enterprises.
Importance
Managing orders and fulfillment may be challenging, especially when handling large sums of inventory. However, enterprise order management softwares can make this process much easier for managers and employees alike. Here are some of the key benefits you can expect when adopting an enterprise order management software.
Efficiency
These platforms enhance the overall efficiency of order processing by automating tasks, reducing manual errors, and streamlining workflows.
Enhanced Customer Satisfaction
Another benefit is that these platforms facilitate faster order fulfillment, accurate order tracking, and timely communication with customers, leading to improved customer satisfaction.
Inventory Management
Managers who utilize these software gain real-time visibility into inventory levels, enabling better inventory control, reducing stockouts, and minimizing excess inventory holding costs.
Key Features
It’s always best to select order management software with features that are tailored to the needs of your organization. However, there are also various key features you must have with these platforms, which include the following.
Order Capture
These platforms should capture orders from various channels, including online platforms, mobile applications, and in-store transactions.
Order Processing & Inventory Visibility
The best platforms automate order processing tasks, including order verification, invoicing, and payment processing, reducing manual effort and errors. Additionally, they give managers a consistent view of their inventory, which is essential when managing orders.
Multi-Channel Support
This means that the platform handles orders from various sales channels, such as e-commerce websites, retail stores, and call centers, ensuring consistency and accuracy across channels.
Order Tracking
Enables customers to track the status of their orders in real-time, providing transparency and enhancing the overall customer experience.
Reporting Analytics
The platform should provide actionable insights through real-time analytics, helping organizations make data-driven decisions and optimize order management processes.
Choosing the Right Software
Here’s a breakdown of the options above to make it easier to select the best fit for your needs.
| Enterprise Order Management Software | Free Version | Paid Plan | Mobile App |
| SafetyCulture | Yes | $24/user/month* | Yes |
| Zoho | Yes | $29/month | Yes |
| Heartland Retail | No | $89/month | Yes |
| Extensiv | No | Contact vendor for pricing | No |
| ShipBob | No | Contact vendor for pricing | No |
| QuickBooks | Yes | $15/month for the first 3 months | Yes |
| Brightpearl | No | Contact vendor for pricing | No |
| Ordoro | Yes | $59/month | Yes |
* billed annually
