SafetyCulture
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Workplace operations platform

Retail Store Management

Centralize management of all retail activities, boost workforce efficiency, and improve store performance in one platform.

A male shopkeeper doing checks using retail store management software

SafetyCulture has helped businesses around the world achieve

50%

improved efficiency in training*
60%

increased audit efficiency*
49%

savings from safety & compliance improvements*

*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform

Deliver a consistent customer experience

Equip your teams with the tools and knowledge to deliver a great customer experience consistently. By streamlining processes and conducting timely retail audits, you and your teams can address problems faster, maintain high standards, and drive an efficient shopfloor, ultimately leading to happier customers.

“Using paper checklists, no one could see results of audits or the risks associated with poor processes. SafetyCulture allows us to see the results immediately and identify where we need to focus.”

Enrique Espinoza

Process Improvement Manager for Lowe’s

Maintain brand standards

Deliver a great retail experience consistently by streamlining processes across all branches. Digitize brand standard assessments and training courses to communicate changes to operating procedures, visual merchandising, promotions, and more.

“Getting SafetyCulture platform out to 760+ shops, with so many employees was surprisingly easy. It’s not often you get that in a rollout of this magnitude. We rolled it out in a matter of weeks.”

Simon McBurney

Senior Delivery Analyst, Coles Supermarket

Centralize store control for consistency

Unify all store management functions under a single platform. Integrate inventory control, staff management, and sales tracking into one intuitive dashboard, providing insights for better decision-making. Eliminate data silos and improve collaboration across departments. Create and share Heads Ups to ensure critical updates reach your entire team instantly, keeping everyone aligned and informed.

Mobilize workforce for multiplied efficiency

Empower your workforce with real-time task assignment and tracking through a mobile-enabled platform. Allow seamless communication and instant updates to increase staff productivity and store agility. Easily assign tasks, monitor progress, and reallocate resources to meet changing demands. Streamline workflow and enhance visibility to ensure every task is completed on time.

Amplify store performance growth

Gain the insights you need to adapt quickly and stay ahead of the competitive retail landscape. Unlock potential by consolidating sales, customers, and operational data into powerful analytics dashboards. With customizable views and drill-down capabilities, identify Key Performance Indicators (KPIs) and uncover hidden patterns to drive growth. Make data-backed decisions to improve efficiency, enhance customer experience, and increase profitability.

Drive improvement across your stores

Standard Operating Procedures

Task Assignment & Tracking

Store Audit & Compliance Checks

Employee Scheduling & Time Tracking

Customer Relationship Management

Maintenance & Repair Scheduling

Supply Chain & Vendor Management

Demand Planning

Inventory Management

Risk Management

Training & Onboarding

Employee Performance Evaluation

Improve customer satisfaction today

  • App Store
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Explore customizable solutions ready to meet your business needs

EHS

Health & Safety Management

Keep teams safe on the job while promoting a safety culture across your organization

GRC

Risk & Compliance

Identify, evaluate and mitigate risks to your teams and assets through greater visibility and a data-driven approach.

Quality

Operational Excellence

Optimize processes and drive productivity, greater efficiencies and quality products or services at scale.

ESG

Environment & Sustainability

Digitize SOP’s, reduce waste and adapt sustainability best practices the moment conditions change.

Explore retail resources & solutions

Template

Retail Store Audit Checklist

Efficiently standardize retail outlets and guarantee store compliance with digital retail store audit checklists.

Template

Retail Store Daily Checklist Template

Conduct a complete assessment of your retail store’s daily operations with a digital checklist.

Template

Retail Store Maintenance Checklist

Ensure retail stores meet regulations and remain pleasing to customers and staff using digital maintenance checklists.

Article

Retail Management

Know more about the basics of retail management, the responsibilities and skills of retail managers, and how retailers can optimize operations with best practices.

Article

Retail Audit

Learn more about retail audits, their importance to retail management, and the best ways to conduct your own.

Article

Retail Planning

Explore retail planning basics, challenges, and best practices, and create strategies that meet customer demands and adapt to market trends.

See how SafetyCulture can help your retail business

  • App Store
  • Google Play

Frequently Asked Questions

What are the key automation features that reduce manual tasks and improve store efficiency?

Does the software support RFID, barcode scanning, or IoT sensors for inventory control?

How does the software assist in workforce scheduling, attendance tracking, and task management?

How does the system help retailers comply with legal regulations and internal operational policies?

What kind of reporting and analytics capabilities does retail store management software offer to improve decision-making?