Using paper checklists, no one could see results of audits or the risks associated with poor processes. SafetyCulture allows us to see the results immediately and identify where we need to focus.
Trusted by enterprises worldwide to streamline and drive operational excellence
Retailers are feeling the squeeze
Inconsistency
It’s hard to see what work is happening across multiple store locations, resulting in inconsistent customer experiences and no reliable way to identify or drive improvements.
Workforce readiness
High turnover makes it difficult to retain staff, while constant onboarding strains operations—especially as rising wage pressures intensify competition for experienced workers.
Profitability
With rising costs across products, shrinkage, insurance, and energy, protecting margins is more difficult than ever—often at the expense of consistent quality and service.
Why retailers choose SafetyCulture
Stay on top of every safety check
Complete every opening and daily safety check on time. Use simple digital checklists that guide your team step by step and automatically record proof the job’s done.
Catch equipment issues early and fix them faster. Log defects instantly and track repairs from first report to final fix so every store stays audit-ready.
See what’s getting done and what keeps going wrong. Track completion rates in real time and spot repeat issues so you can fix the root cause.
Get a clear view of safety across every store
Get a live view of safety, risk, and store emergency readiness in one place. Bring inspections, reported issues, and corrective actions into a single dashboard.
Send urgent safety updates and confirm they’ve been read. Share clear instructions instantly and know every store has seen and understood them.
Compare performance across stores without effort. Use standardized reports so data is consistent, clear, and easy to act on.
Fast-track staff onboarding and learning
Onboard new hirers and contractors quickly with bite-sized, mobile training and seamless workflows that make onboarding and ongoing learning effortless.
Make it easy for new joiners to access HACCPs, display room user guides and more with centralized document management.
Ensure teams can access the information they need in their local language with native translations built-in.
74% of retail managers are dealing with hidden workload
See the work that’s slipping through the cracks. Catch issues early and keep your store running smoothly with digital audits and reporting.
Hear from our retail customers
35M
in annual savings
+9%
increase in Customer Satisfaction (CSAT)
“Getting SafetyCulture platform out to 760+ shops, with so many employees was surprisingly easy. It’s not often you get that in a roll out of this magnitude. We rolled it out in a matter of weeks.”
Simon McBurney
Senior Delivery Analyst, Coles
Backed by hundreds of customer reviews on G2
Strengthen retail health and safety across every site
Daily store opening safety check
Fire safety equipment check
Preventative maintenance rounds
Safety walk
Monthly safety equipment inspection
Incident and near-miss reporting
Contractor induction and Permit to Work (PTW) management
Safety analytics
Emergency preparedness and response plan
Housekeeping and hygiene Standard Operating Procedure (SOP)
Temperature monitoring
Emergency exits and egress check
Ensure retail health and safety with ready resources
A pre-built collection of retail health and safety templates and courses so you can get started from day one
Explore retail resources & solutions
Template
Retail Store Opening Checklist
Make sure stock is in order and the store is safe to operate before opening with a retail store opening checklist.
Template
Retail Health and Safety Checklist
Keep stores compliant and risk-free for employees and customers using a digital retail health and safety checklist.
Template
Retail Emergency Response Plan
Keep your store safe, protect staff, and ensure fast recovery from crises with a digital retail emergency plan.
Course
Opening and Closing Procedures for Retail (US) Training
Learn about safe retail opening and closing routines that boost efficiency, safety, and customer experience.
Course
Ergonomics for Retail (US) Training
Learn about retail ergonomics to create comfortable workspaces that improve safety, productivity, and service.
Course
Crowd Management for Retail Training
Learn retail crowd management strategies to plan events, control flow, and handle emergencies confidently.
