SafetyCulture
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Trusted by enterprises worldwide to streamline and drive operational excellence

Retailers are feeling the squeeze

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Inconsistency

It’s hard to see what work is happening across multiple store locations, resulting in inconsistent customer experiences and no reliable way to identify or drive improvements.

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Workforce readiness

High turnover makes it difficult to retain staff, while constant onboarding strains operations—especially as rising wage pressures intensify competition for experienced workers.

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Profitability

With rising costs across products, shrinkage, insurance, and energy, protecting margins is more difficult than ever—often at the expense of consistent quality and service.

Why retailers choose SafetyCulture

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Reduce warehouse risks with consistent checks

Run safety walks the same way, every shift. Schedule and standardize checks so aisles, docks, and high-risk zones are covered every time. Log hazards as you find them and assign fixes before they’re missed.
Stop forklift issues before they cause injuries. Complete pre-shift checks and flag issues straight away so unsafe equipment stays off the floor.
See what’s been checked and what still needs action. Keep clear records and live updates so teams know what’s been checked, what’s been fixed, and what needs follow-up.

SafetyCulture has empowered our journey of growth and innovation whilst ensuring our priority remains on safe people, safe product and safe data. It hasn’t just unlocked the ability for us to achieve the step change growth that we’ve been able to achieve, but has also allowed us to do it in a manner which is safe, agile and constantly looking for continuous improvement.

Sam Schachna

CEO, Roma Food Products

Resolve incidents faster, learn every time

Report near misses and incidents as soon as they happen. Submit digital reports from the floor in seconds so key details aren’t lost or delayed.
Investigate once and fix the root cause. Follow a guided investigation, assign actions, and track them to completion so every incident leads to real change.
Learn from every incident, not just serious ones. Track response times, spot patterns, and share lessons across sites to stop the same problems from happening again.
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Fast-track staff onboarding and learning

Onboard new hirers and contractors quickly with bite-sized, mobile training and seamless workflows that make onboarding and ongoing learning effortless.
Make it easy for new joiners to access HACCPs, display room user guides and more with centralized document management.
Ensure teams can access the information they need in their local language with native translations built-in.

74% of retail managers are dealing with hidden workload

See the work that’s slipping through the cracks. Catch issues early and keep your store running smoothly with digital audits and reporting.

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Hear from our retail customers

35M

in annual savings

+9%

increase in Customer Satisfaction (CSAT)

“Getting SafetyCulture platform out to 760+ shops, with so many employees was surprisingly easy. It’s not often you get that in a roll out of this magnitude. We rolled it out in a matter of weeks.”

Simon McBurney

Senior Delivery Analyst, Coles

Learn more
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Backed by hundreds of customer reviews on G2

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Drive warehouse safety across every store

Warehouse hazard identification and risk assessment
Racking inspections
Incident reporting
Contractor induction
Forklift operation and safety training
Dock safety checks
Emergency drills
Preventive maintenance
Pre-use Material Handling Equipment (MHE) checks
Manual handling training
Fire equipment inspections
Inventory storage safety
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Ensure safe warehouses with ready resources

A curated collection of courses, templates, and guides so you can get started in minutes and skip setup time

Browse collection

Explore retail resources & solutions

Template

Warehouse Risk Assessment Checklist

Maintain a safe working environment and address potential warehouse hazards using a digital risk assessment checklist.

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Template

Forklift Training Checklist

Improve workers’ knowledge and skills in operating forklifts safely using digital forklift training checklists.

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Template

Warehouse Safety Checklist

Efficiently perform warehouse safety inspections and identify hazards with digital warehouse safety checklists.

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Course

Slips, Trips and Falls in Retail Course

Learn about preventing slips, trips, and falls in retail and the simple steps that keep customers and co-workers safe.

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Course

Forklift Operation Safety Course

Discover safe forklift operation, from pre-checks to load handling, and build skills using best practices.

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Course

Warehouse Hazard Identification and Risk Assessment Course

Get an overview of identifying warehouse hazards, assessing risks, and applying controls to prevent incidents and improve safety.

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See how SafetyCulture can help your retail business

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Frequently asked questions