Housekeeping Audits
Standard Operating Procedures (SOP)
Task Management
Check In/Check Out
Hotel Room Management
Optimize hotel sanitation processes, uphold brand quality standards, and create an excellent guest experience across locations.
SafetyCulture has helped businesses around the world achieve
*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform
Deliver a great guest experience
Equip your teams with the tools and knowledge to deliver a 5-star guest experience consistently. Digitize hotel checks spanning from bar, floor, and manager open/close procedures, to housekeeping and bathroom cleanliness to maximize efficiencies and see satisfaction rise.
“From a business perspective, we’ve not just seen an improvement in standards. It’s also given us our time back to actually focus on what’s important to Scotsman Hospitality: looking after our guests.”
Read success storyAmy Mathieson
Data Manager, Scotsman Hospitality Group
Keep everything on brand
A slip in brand reputation can have huge consequences. Deliver housekeeping SOP assessments and training courses seamlessly to ensure your teams deliver a better and consistent guest experience that keeps customers coming back for more. Identify additional areas of improvement with mystery shopper campaigns that are easy to deploy.
“For our hotel, SafetyCulture platform gives us the tools to check ourselves… It is a tracking system where we can analyze and elaborate on our performance in any given area of the hotel, based on Accor’s set standards.”
Read success storyJulia Schamme
Accor Hotel Manager, Dubai Al Barsha
Manage room and guest information in one platform
Organize room management and maintenance tasks easier. Keep guest information, task assignments, scheduled inspections, and other important information in one place for all locations. Connect the SafetyCulture platform with your shared calendar to ensure staff are on top of housekeeping and room inspections amid their busy schedules.
Keep rooms ready for guest occupancy
Maintain clean, well-functioning hotel rooms that meet brand standards. Conduct regular sanitation and maintenance checks using digital checklists. Optimize room comfort with temperature checks via sensors to provide an excellent guest experience.
Refine internal communication for operational efficiency
Connect all departments in one digital channel to enhance overall communication. Promptly address room issues by assigning maintenance and housekeeping tasks. Keep everyone informed and aligned on quality standards with regular updates via Heads Up.
Drive improvement across your organization
Explore hospitality resources & solutions
Unlock a better way of working for your service operations
✓ Deliver consistent experience ✓ Maintain the highest standards ✓ Make better decisions, quicker ✓ Maximize returns