Corrective and Preventive Action (CAPA)

Bridge gaps in regulatory, quality, and safety compliance through corrective and preventive actions with help from a digital solution.

australian open employees using safetyculture on their phone as a corrective and preventive action capa solution
Trusted by over 1 million workers and leaders worldwide

Keep track of nonconformance issues

Periodically monitor cases of nonconformance by maintaining a digital trail that can be easily viewed anytime and anywhere. Extract quantifiable data from these reports so that you can make informed decisions about future CAPA plans based on previous instances of nonconformance.

Identify the root causes of problems

Determine the primary causes and contributing factors of different issues, incidents, and irregularities with regular inspections, good documentation practices, and smart data analytics. Spot gaps in your safety and quality procedures to get to their root causes and prevent them from reoccurring.

workers in different sites updating each other during an emergency management

Streamline communications on all levels

Ensure important announcements and updates on CAPA plans are communicated efficiently with the right tools. Keep all members of your organization in the loop, never leaving anyone out of the loop, no matter where they are.

Oversee all implemented corrective and preventive actions

Ensure all CAPA plans and initiatives are carried out according to the set duration and procedure across all levels through consistent monitoring. Keep track of what actions are working and what aren’t, and adjust your strategy for the best results.

Efficiently implement and manage CAPA plans with a digital solution

Hazard Identification and Communication

Preventive Maintenance

Risk Identification and Management

Lone Worker Safety

Continuous Process Improvement

Reporting & Analytics

Job Hazard Analysis

Audits & Inspections

Incident Management

Efficiency Management

Workplace Safety

Safety Compliance

Improve your EHS management today

  • App Store
  • Google Play

SafetyCulture is the best platform for efficient CAPA implementation

Streamline safety and health processes

Standardize, simplify, and automate health and safety activities in one platform for a safer and more productive work environment. Quickly capture field insights using digital checklists, safety audits, and risk assessments, and use these data to respond to incidents as they happen.

Build a proactive organizational culture

Encourage employees to step up and be more proactive in correcting and preventing issues by equipping them with the right information. Keep them in the loop about CAPA plans and gather their feedback during regular reviews on best practices. Standardize the CAPA process in your organization and ensure each one is carried out properly with the right training programs.

Ensure compliance with relevant standards

Easily comply with laws and standards set by the US OSHA, UK HSE, and ISO with a centralized data hub for your CAPA initiatives. Before the audit proper, document your observations during internal checks and organize information into easily digestible formats such as graphs and tables to quickly analyze your findings.

Get unparalleled support from trusted advisors

Get up and running fast with dedicated onboarding support to meet your unique business needs. Our team of experts will help you navigate complex challenges and enhance operational efficiency with ongoing success support.

“Pulling data from inspections used to be time consuming and cumbersome. We had to do a lot of guessing around the completion of corrective actions. Now, we can get really specific with information and see exactly where issues lay.”

Joseph Bolle
Senior Safety Manager, Faith Technologies Incorporated
Read success story

Explore more resources

Corrective and Preventive Action (CAPA)

By SafetyCulture Content Team

How to Identify Non-Conformance at Work

By SafetyCulture Content Team

Corrective Action vs Preventive Action: What’s the Difference?

By SafetyCulture Content Team

Explore solutions for


Risk & Compliance

Identify, evaluate and mitigate risks to your teams and assets through greater visibility and a data-driven approach.


Operational Excellence

Optimize processes and drive productivity, greater efficiencies and quality products or services at scale.


Environment & Sustainability

Digitize SOP’s, reduce waste and adapt sustainability best practices the moment conditions change.

Frequently Asked Questions

A CAPA plan is an approach created to identify, address, mitigate, and reduce risks, noncompliance, and hazards in the workplace. It helps organizations investigate the root causes of common problems, take appropriate corrective actions to resolve them, and implement the right preventive measures to avoid their recurrence.

Companies create and implement a CAPA plan to ensure the safety of workers and the quality of their products and services. By creating the right corrective and preventive actions, they can prevent, address, and identify issues or non-conformities in workplace safety, processes, products, or services.

You can document the effectiveness of your CAPA plans and practices by doing the following:

  • Conducting regular assessment meetings
  • Performing inspections on how the CAPA plans are carried out
  • Using a digital solution to record findings and organize them

You can measure the effectiveness of your CAPA plan through regular inspections and assessment checks on your programs. It would be best to monitor the changes that result from these initiatives with a digital solution that can visualize your data in easily understandable charts. With this, it can be easier to streamline operations and the decision-making process.

Some challenges associated with implementing CAPA plans include the following:

  • Lack of proper training on safety and quality standards
  • Poor communication practices that make it difficult to disseminate information
  • Outdated recordkeeping technology and practices
  • Inconsistent leadership in different departments, leading to misunderstandings
  • Complex processes that leave no room for changes
  • Inadequate budget or resources

Discover how SafetyCulture can benefit your organization

  • App Store
  • Google Play