SafetyCulture
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Trusted by enterprises worldwide to streamline and drive operational excellence

Retailers are feeling the squeeze

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Inconsistency

It’s hard to see what work is happening across multiple store locations, resulting in inconsistent customer experiences and no reliable way to identify or drive improvements.

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Workforce readiness

High turnover makes it difficult to retain staff, while constant onboarding strains operations—especially as rising wage pressures intensify competition for experienced workers.

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Profitability

With rising costs across products, shrinkage, insurance, and energy, protecting margins is more difficult than ever—often at the expense of consistent quality and service.

Why retailers choose SafetyCulture

Contractor Management - Compliance

Speed up safe, compliant site entry

Make sure licenses and training are uploaded and verified before anyone steps on site. Keep every record in one place, ready if you need it for an audit.
Use digital sign-in templates so visitors and contractors provide the right details every time. Flag missing info or non-compliance instantly so issues are fixed before work begins.
Log every visit automatically, assign follow-up tasks, and spot repeat compliance gaps. Close them out and improve your processes store by store.

This template acts as a ‘memory jogger’ using checkboxes for each completed section. It has repeatable signature fields so that each crew member can sign and acknowledge their understanding of the induction.

Jon 'JC' Corbishley

Risk & Safety Consultant, Sydney Festival

See who’s on-site across every store

Confirm approvals before contractors arrive so you’re not scrambling at sign-in. Ensure only cleared workers get access and reduce risk at the door.
See what’s happening in real time. Track inductions, pending approvals, and open issues across all your locations from one dashboard.
Get urgent messages out fast. Send site updates or muster alerts instantly and require acknowledgment so you know they’ve been received.
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Fast-track staff onboarding and learning

Onboard new hirers and contractors quickly with bite-sized, mobile training and seamless workflows that make onboarding and ongoing learning effortless.
Make it easy for new joiners to access HACCPs, display room user guides and more with centralized document management.
Ensure teams can access the information they need in their local language with native translations built-in.

74% of retail managers are dealing with hidden workload

See the work that’s slipping through the cracks. Catch issues early and keep your store running smoothly with digital audits and reporting.

Hear from our retail customers

35M


in annual savings

+9%


increase in Customer Satisfaction (CSAT)

“Getting SafetyCulture platform out to 760+ shops, with so many employees was surprisingly easy. It’s not often you get that in a roll out of this magnitude. We rolled it out in a matter of weeks.”

Simon McBurney

Senior Delivery Analyst, Coles

Learn more
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Backed by hundreds of customer reviews on G2

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Implement secure retail visitor management in every store

Contractor management and site access
Incident reporting
Retail store visit inspections
Vendor delivery check-in protocol
Visitor check-ins
Maintenance contractor work permit
Permit to Work (PTW) management
Emergency evacuation for visitors and contractors
Loss prevention audit
Site visit induction
Third-party service vendor oversight
Data privacy compliance
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Keep site visits compliant using ready-made resources

Pre-built retail visitor management templates and courses designed to help you take action right away

Explore retail resources & solutions

Template

Retail Contractor Access Form

Manage supplier entry and compliance to reduce risks in your retail premises with a digital retail contractor access form.

Course

Contractor Management Training

Learn about contractor management, from selection and onboarding to compliance, safety, and performance oversight.

Template

Visitor Safety Induction Template

Ensure every site visitor is informed, compliant, and safe using this digital visitor safety induction template.

See how SafetyCulture can help your retail business

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Frequently asked questions