It gives everyone in the company, from field employees to directors, visibility over the entire organization.
Trusted by enterprises worldwide to streamline and drive operational excellence
Retailers are feeling the squeeze
Inconsistency
It’s hard to see what work is happening across multiple store locations, resulting in inconsistent customer experiences and no reliable way to identify or drive improvements.
Workforce readiness
High turnover makes it difficult to retain staff, while constant onboarding strains operations—especially as rising wage pressures intensify competition for experienced workers.
Profitability
With rising costs across products, shrinkage, insurance, and energy, protecting margins is more difficult than ever—often at the expense of consistent quality and service.
Why retailers choose SafetyCulture
Keep equipment running and fix breakdowns quickly
Plan maintenance before breakdowns happen. Schedule recurring checks and calibrations and catch issues early so teams act before equipment fails.
Raise issues fast and close them with confidence. Report problems with photos and videos, assign clear owners, set deadlines, and verify fixes with proof of completion so nothing gets lost or delayed.
Stop repeat issues across stores. Track recurring problems, spot patterns, and share proven fixes so teams solve issues once and keep equipment performing consistently everywhere.
See how your equipment performs across every store
Know how your equipment performs across locations. Standardize checks for Point of Sale (POS) systems, Heating, Ventilation, and Air Conditioning (HVAC), and other critical assets using the same measures, and quickly see which stores are falling behind.
See what’s driving downtime and maintenance spend. Use dashboards to track overdue actions, repeat failures, decommissioning activities, and disposal costs so you can act before issues affect sales or customer experience.
Put time and budget where it actually makes a difference. Use real performance data to prioritize critical work, justify maintenance spend, and show the impact on uptime and operating costs.
Fast-track staff onboarding and learning
Onboard new hirers and contractors quickly with bite-sized, mobile training and seamless workflows that make onboarding and ongoing learning effortless.
Make it easy for new joiners to access HACCPs, display room user guides and more with centralized document management.
Ensure teams can access the information they need in their local language with native translations built-in.
74% of retail managers are dealing with hidden workload
See the work that’s slipping through the cracks. Catch issues early and keep your store running smoothly with digital audits and reporting.
Hear from our retail customers
35M
in annual savings
+9%
increase in Customer Satisfaction (CSAT)
“Getting SafetyCulture platform out to 760+ shops, with so many employees was surprisingly easy. It’s not often you get that in a roll out of this magnitude. We rolled it out in a matter of weeks.”
Simon McBurney
Senior Delivery Analyst, Coles
Backed by hundreds of customer reviews on G2
Improve the retail equipment performance across your shops
Equipment maintenance and calibration
Preventive maintenance program
HVAC maintenance
Equipment presentation standards
Equipment decommissioning and disposal
Contractor maintenance access
Incoming equipment verification
Data analytics
Store equipment opening checks
Safety equipment inspection
Asset onboarding
Issue-to-action workflow
Get started with ready-to-use retail equipment performance assets
A curated collection of retail equipment performance courses and templates that help roll out equipment checks quickly and get teams up and running
Explore retail resources & solutions
Template
Retail Store Maintenance Checklist
Ensure retail stores meet regulations and remain pleasing to customers and staff using digital maintenance checklists.
Template
Retail Equipment Disposal Form
Ensure safe asset removal to protect staff, inventory, and the environment with digital retail equipment disposal forms.
Template
Equipment Validation Checklist
Streamline installation verification and ensure operational consistency using a digital equipment validation checklist.
Template
Asset Maintenance Checklist
Use a comprehensive checklist to conduct proper maintenance work on your assets and keep them in good shape.
Course
Retail Equipment Maintenance Training
Learn about preventive equipment maintenance in retail, including Standard Operating Procedure (SOP) compliance, early issue detection, and building a proactive maintenance culture.
Course
Retail Equipment Decommissioning Training
Learn about safe retail equipment decommissioning, including Lockout/Tagout (LOTO), hazardous waste handling, and regulatory-compliant disposal practices.
