SafetyCulture
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Trusted by enterprises worldwide to streamline and drive operational excellence

Retailers are feeling the squeeze

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Inconsistency

It’s hard to see what work is happening across multiple store locations, resulting in inconsistent customer experiences and no reliable way to identify or drive improvements.

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Workforce readiness

High turnover makes it difficult to retain staff, while constant onboarding strains operations—especially as rising wage pressures intensify competition for experienced workers.

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Profitability

With rising costs across products, shrinkage, insurance, and energy, protecting margins is more difficult than ever—often at the expense of consistent quality and service.

Why retailers choose SafetyCulture

Inspections, Audits, and Checklists - with Action

Keep brand and planograms consistent

Spot planogram issues as they happen. Capture shelf problems with photo proof and get instant reports, so managers know exactly what’s wrong and where to act.
Fix issues fast with clear ownership. Assign corrective actions with named owners and due dates, so teams know what to fix and by when.
See what’s fixed and what’s stuck without travel. Track closure rates and support needs across all stores from one dashboard, with no site visits required.

Protect price accuracy and customer trust

Catch price and promo mistakes before customers do. Run focused checks and capture photo proof at the shelf, so there’s no guesswork.
Resolve high-risk errors immediately. Trigger fixes, escalate urgent issues, and keep a clear record of every correction for accountability.
Send urgent updates to all stores instantly. Share changes in real time and track acknowledgments, so you know every store has seen and confirmed them.

It’s impossible to be everywhere at once and keep an eye on everything. SafetyCulture gives us exactly that overview and significantly improves transparency in our stores.

Daniele Silvio

Head of Retail Operations, SNIPES

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Fast-track staff onboarding and learning

Onboard new hirers and contractors quickly with bite-sized, mobile training and seamless workflows that make onboarding and ongoing learning effortless.
Make it easy for new joiners to access HACCPs, display room user guides and more with centralized document management.
Ensure teams can access the information they need in their local language with native translations built-in.

Retailers lose $21 billion in productivity every year

Give your team the tools to turn everyday insights into real improvements.

Hear from our retail customers

35M


in annual savings

+9%


increase in Customer Satisfaction (CSAT)

“Getting SafetyCulture platform out to 760+ shops, with so many employees was surprisingly easy. It’s not often you get that in a roll out of this magnitude. We rolled it out in a matter of weeks.”

Simon McBurney

Senior Delivery Analyst, Coles

Learn more
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Backed by hundreds of customer reviews on G2

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Drive consistent inventory displays across every store

Visual merchandising compliance check
Promotional execution audit
Store walk brand standards
Salesfloor replenishment procedure
Planogram adherence audit
Seasonal display check
Pricing integrity spot check
Mystery shopper display review
Product signage and labeling accuracy
Cross-merchandising compliance
New product launch readiness
Vendor display compliance
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Run merchandising compliance audits using ready-made resources

Pre-built merchandising compliance check templates and courses designed to help you take action right away

Explore retail resources & solutions

Template

Visual Merchandising Audit Checklist

Enhance the customer experience and retail store standards with a digital checklist.

Template

Planogram Compliance Checklist

Enhance product sales and customer experience in a retail store using a planogram compliance checklist.

Template

Display Compliance Checklist

Ensure that visual merchandising and store displays comply with brand standards using a digital checklist.

Course

Visual Merchandising Training

Learn about visual merchandising and smart product displays that attract shoppers, boost sales, and elevate in-store experience.

Course

Planogram Compliance Training

Discover planograms, why compliance matters, common challenges, and practical strategies to improve retail efficiency.

Course

Product Labeling Training

Understand the product labeling essentials, compliance requirements, food variations, and modern trends shaping labels today.

See how SafetyCulture can help your retail business

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Frequently asked questions