SafetyCulture
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Hotel Maintenance

Power your hotel maintenance strategy for five-star results.

SafetyCulture has helped businesses around the world achieve

60%

improved auditing efficiency*
50%

improved efficiency in training*
49%

savings from safety & compliance improvements*

*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform

Deliver a great guest experience

Equip your teams with the tools and knowledge to deliver a 5-star guest experience consistently. Digitize hotel checks spanning from bar, floor, and manager open/close procedures, to housekeeping and bathroom cleanliness to maximize efficiencies and see satisfaction rise.

“From a business perspective, we’ve not just seen an improvement in standards. It’s also given us our time back to actually focus on what’s important to Scotsman Hospitality: looking after our guests.”

User

Amy Mathieson

Data Manager, Scotsman Hospitality Group

Read success story

Keep everything on brand

A slip in brand reputation can have huge consequences. Deliver housekeeping SOP assessments and training courses seamlessly to ensure your teams deliver a better and consistent guest experience that keeps customers coming back for more. Identify additional areas of improvement with mystery shopper campaigns that are easy to deploy.

“For our hotel, SafetyCulture platform gives us the tools to check ourselves… It is a tracking system where we can analyze and elaborate on our performance in any given area of the hotel, based on Accor’s set standards.”

User

Julia Schamme

Accor Hotel Manager, Dubai Al Barsha

Read success story

Stay on top of hotel maintenance activities

Take control of your hotel maintenance operations across your portfolio in one place. Keep your properties running smoothly by digitizing daily checks, assigning tasks, and monitoring completion status in real time. Stay ahead of facility issues with instant alerts and maintain consistent quality standards that keep your guests happy.

Boost team efficiency in every maintenance task

Give your maintenance team the tools to spot and fix issues instantly—all from their mobile phones. Equip them with digital checklists and manuals that guide them through every task with precision. Keep your teams focused on what matters most by creating clear task assignments and automating schedules for routine tasks.

“SafetyCulture gives our staff a sense of responsibility and ownership for their venues. It’s completely transparent and improves staff awareness of what’s going on: which, in turn, drives up standards.”

Amy Mathieson

Data Manager, Scotsman Hospitality Group

Read success story

Maximize guest comfort

Create spaces that guests love—every time. Track temperature and air quality in real time using automated sensors and keep HVAC systems in top shape all year round. Ensure comfortable stays by maintaining ideal room conditions wherever you are.

Drive improvement across your organization

Preventive Maintenance

HVAC Systems Checks

Service Scheduling

Common Area Maintenance

Temperature Monitoring

Leak Detection

Room Inspections

Fire Safety System Checks

Air Quality Monitoring

Electrical System Checks

Performance Monitoring

Security System Maintenance

Raise the bar for customer experience across locations

  • App Store
  • Google Play

Explore hospitality resources & solutions

Template

Hotel Maintenance Checklist

Perform regular maintenance and inspection tasks in your hotel with the help of hotel maintenance checklists to streamline your processes.

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Hotel Room Checklist

Learn how you can conduct hotel room inspections with a comprehensive digital checklist.

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Hotel Housekeeping Checklist

Streamline your housekeeping operations to make your hotel pristine for premium guest experience and satisfaction using hotel housekeeping checklists.

Article

Hotel Management

Know more about hotel management and how technology can help with it.

Article

Preventive Maintenance

Discover the advantages of preventive maintenance and how it can result in time and cost savings in the long run.

Article

Breakdown Maintenance

Learn more about breakdown maintenance: advantages, types, techniques, and tools to streamline the maintenance process.

Unlock a better way of working for your service operations

✓ Deliver consistent experience ✓ Maintain the highest standards ✓ Make better decisions, quicker ✓ Maximize returns

  • App Store
  • Google Play

Frequently Asked Questions

Who uses hotel maintenance software?

How does hotel maintenance software improve operational efficiency?

What are the key features of hotel maintenance software?

Is hotel maintenance software compatible with existing property management systems (PMS)?

Can you customize SafetyCulture to meet your hotel maintenance needs?