We've tried to keep it as simple as possible, but if you're not familiar with terms like cookies, IP addresses and browsers, then read about these key terms first. Your privacy matters to us; whether you are new to SafetyCulture or a long-time user, please do take the time to get to know our practices - and if you have any questions, contact us.
We collect information to provide better services to all of our users - from figuring out basic stuff like which language you speak, to more complex things like what content of ours matters most to you.
We collect information in the following ways:
We may use the information we collect, including your personal information and transaction information, from all of our services in any one or more of the locations that SafetyCulture has operations or otherwise conducts business (these locations currently being Australia, the United States, the United Kingdom and the Philippines) for the following purposes:
People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used and control who you share information with.
You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it's important to remember that many of our services may not function properly if your cookies are disabled. For example, you may not be able to login to SafetyCulture or utilise other services.
Many of our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines. Our services provide you with different options on sharing and removing your content.
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it - unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes).
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
Should you wish to opt-out of our data collection and have your personal identifiable information removed, then email us at [email protected] or call us on 1300 306 604.
We do not share personal information with companies, organizations and individuals outside of the SafetyCulture group of companies unless one of the following circumstances apply:
With your consent
We will share personal information with companies, organizations or individuals outside of SafetyCulture when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
With account administrators
If your account is managed for you by an organisation administrator then your organisation’s administrator and resellers who provide user support to your organization will have access to your information (including your email and other data). Your account administrator may be able to:
For external processing
For incident response and maintenance
For legal reasons
We will share personal information with companies, organizations or individuals outside of SafetyCulture if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
We may share aggregated, non-personally identifiable information publicly and with our partners - like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services. This could also include government bodies, industry groups, insurers and educational/training facilities.
We work hard to protect SafetyCulture and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
Have questions or concerns about SafetyCulture, our services and privacy? Please email us at [email protected] or call us on 1300 306 604.