Crisis Management

Stay on top of any crisis by activating your protocols and getting real-time updates for optimal crisis management response.

A worker taking charge of emergency management
Trusted by over 1 million workers and leaders worldwide

Prepare your crisis management plan

Stay ahead of unforeseen events and quickly implement your crisis management strategy with adequate preparation. Get the action rolling and take charge during critical moments to mitigate the impact and ensure swift recovery with your predefined protocols.

Gather initial and extensive information

Conveniently collect vital initial data and comprehensive details to understand the scope of the crisis. Centralize all reports and updates in real-time to understand the situation and ensure informed best decision-making.

workers in different sites updating each other during an emergency management

Communicate and coordinate

Facilitate clear communication and efficient coordination among team members during crises. Instantly update your team, delegate tasks, and monitor activities in real time. Ensure a unified response to keep everyone connected and focused on resolving the situation quickly and effectively.

Ensure safety and secure assets

Safeguard your members and secure property by enforcing safety protocols and asset security measures. Quickly assess risks, implement safety plans, and monitor the status of your assets. Keep everyone safe and secure to minimize significant losses during any crisis.

Monitor developments

Keep a close eye on the happenings on the field with real-time mobile communication. Track crucial developments, assess impact, and modify your response if needed. Maintain control and make informed decisions with only the most updated information.

Get All Bases Covered in Crisis Management

Incidents & Events

Incident Investigation

Audits & Inspections

Hazard Identification

Standard Operating Procedures (SOPs)

Disaster Preparedness

Personal Emergency Evacuation Plan (PEEP)

Job Safety Analysis

Job Hazard Analysis

Risk Assessment

Incident / Near Miss Reporting

Reporting & Analytics

Improve your EHS management today

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SafetyCulture is the most trusted crisis management platform worldwide

Empower workers to handle crises

Arm your workforce with essential crisis management skills through targeted training and regular development programs. Strengthen their capabilities to react decisively during crises, ensuring optimal response and minimal disruption.

Review crisis management strategies

Enhance your crisis response mechanisms with instant insights from real-time analytics. Analyze critical data based on previous instances, adjust strategies if needed, and optimize decisions swiftly. Stay ahead of the latest industry practices when handling crises and effectively roll out business continuity measures with data-driven precision and agility.

Streamline safety and health processes

Standardize, simplify, and automate health and safety activities in one platform for a safer and more productive work environment. Quickly capture field insights using digital checklists, safety audits, and risk assessments, and use these data to respond to incidents as they happen.

Get unparalleled support from trusted advisors

Get up and running fast with dedicated onboarding support to meet your unique business needs. Our team of experts will help you navigate complex challenges and enhance operational efficiency with ongoing success support.

“We’ve used SafetyCulture platform to drive a culture of safety among our drivers, which has seen our risk profile go down and incidents halved. As a result, we were rated ‘excellent’ by our insurer and saw an 11% reduction in our premiums.”

Simon Jones
Link Contracting Services Ltd, Director of People and Safety
Read success story
A company preparing for crisis management

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Frequently Asked Questions

The most common types of business crises include the following:

  • Natural disasters – floods, earthquakes
  • Public Relations (PR) crises – reputational damage, scandals
  • Operational crises – supply chain disruptions, IT failures
  • Financial crises – cash flow issues, bankruptcy

The leaders in the organization should play an active role in providing direction, making swift and accurate decisions, and communicating effectively with all stakeholders. Strong leadership is a must to foster resilience and guide the organization towards crisis mitigation and business recovery.

The management team should observe transparent crisis communication to maintain trust and manage public perceptions effectively. Transparent communication requires sharing accurate information promptly, without withholding key details that could lead to any misunderstanding. This openness helps build credibility and reduces the likelihood of rumors or misinformation spreading.

The key players in crisis management are the high-level professionals in the company that include the following:

  • Senior executives
  • Crisis management teams
  • PR experts
  • Legal advisors
  • Human Resources (HR) professionals
  • Operations managers
  • External crisis response consultants

As this is usually the case, all members of the organization should play an active role to mitigate the negative impacts and ensure business operations as much as possible during a crisis.

Some businesses may recover within weeks, while others may need years to fully recover. The timeline is often dictated by the scale and nature of the emergency, disaster preparedness plans, and available resources of the company.