How to Improve Quality Control Procedures

1. Engage all staff

Involve all employees and gain their buy-in and commitment to adhere to the organization’s quality standards and processes. Conduct onboarding for new hires and refresher training for tenured employees to help them understand that maintaining the quality of products and services is everyone’s responsibility, not only of leadership or the quality management team.

2. Be proactive

Reinforce quality control procedures through regular quality checks and immediately address nonconformance discovered during internal audits. Discuss improvement opportunities during employee trainings. Keep employees up-to-date on new processes and encourage them to share best practices and provide suggestions on how to further improve quality.

3. Automate recordkeeping

Documentation of quality control monitoring is not only required in maintaining quality and safety standards but is also a resource for continuous quality improvement. Conventional paper-based recordkeeping methods can be cumbersome and time-consuming, preventing some auditors from regularly documenting internal checks. Utilize automated digital recordkeeping to save time and ensure that internal checks are consistently recorded.

4. Seek improvement opportunities

Conduct customer surveys, review incident reports, learn from past mistakes in your organization and others in the business, stay up-to-date with industry best practices, and be on the lookout for new technology that can help improve processes and implementation of quality standards in your organization.

5.Utilize technology

Save time and maximize resources for quality control by using new technology such as sensors that automate monitoring of quality parameters and mobile auditing tools to record and analyze information that paper audit forms cannot capture.