- Course
Cleaning Up a Job Site
Cleaning after a construction project requires a great deal of attention and care with different health and safety factors that you need to take into account. This course will dive into why cleaning up a job site is so important and the precautions that you may need to take. You will learn everything from the protective clothing that you may need to best practices for documenting the work in three interactive, bite-sized lessons.
by SafetyCultureDownloads: 2,940 - Course
How to Demonstrate a 'Can Do' Attitude
Understand how having a 'can-do' attitude affects high-performance managers.
by SafetyCultureDownloads: 2,931 - Course
How to Develop Strong Working Relationships.
Understand how high-performance individuals should build and enhance relationships
by SafetyCultureDownloads: 2,899 - Course
Karamo's Diversity, Equity and Inclusion Training
Karamo Brown is best known for his role as the culture expert in Netflix's Queer Eye. I've previously worked with the White House to create legislation that supports LGBT+ youth after school and am also on the advisory board of OutRight International - a global LGBT+ human rights organization. This course is a great starting point for organisations everywhere to make sure they're on the right path to creating a culture of inclusivity in their workplaces
by Karamo BrownDownloads: 2,881 - Course
Leadership and Coaching/Management Styles
If you're ambitious, it's natural to aspire to lead an organization. Many professionals aim to become a CEO: to shape and guide a company's direction. But ambition alone isn't enough. Some rise to executive roles or start their own ventures, only to realize that leadership requires more than determination: it demands a range of unexpected skills. This course is designed for those who see themselves in the corner office, report directly to a CEO, or want to consult with executive leadership. It explores six key competencies of successful CEOs and includes an objective self-assessment to help you evaluate your readiness. Whether you're a potential leader or already managing people and teams, this course offers valuable insights to support your growth.
by SafetyCulture3 LessonsDownloads: 2,759 - Course
Communication in Project Management
Communication is the most vital aspect for a seamless project management experience. Look no further than this course to boost your skills when it comes to collaboration and delegation in your project team. This 5-part course provides an introduction to communication, writing techniques, collaboration and delegation skills. We can guarantee you success in project management upon the completion of the forementioned topics!
by SafetyCultureDownloads: 2,640 - Course
Pallets, Racks and Stacking Safety
This course provides essential training on safely handling, storing, and managing pallets and racks within the workplace. Participants will learn about the critical aspects of pallet safety, rack safety, and stacking safety, focusing on practical applications and compliance with industry standards. The course covers the importance of conducting thorough internal inspections, identifying potential hazards, and implementing safe procedures during deliveries and pallet stacking. Additionally, participants will gain insights into maintaining proper stacking heights and effectively using industrial trucks and other tools. By the end of the course, participants will be equipped with the knowledge and skills necessary to ensure a safer work environment and minimize the risk of accidents related to pallets and stacking operations. (Last Updated: November 2024)
by SafetyCultureDownloads: 2,623 - Course
Selling Strategies and Interacting with Customers
This course equips learners with essential skills for effective customer engagement and sales success. Participants will learn how to greet customers warmly and make a strong first impression. The course emphasizes the importance of asking the right questions to understand customer needs and using curiosity to guide sales. Learners will explore value-based selling techniques to demonstrate the benefits of products and services and discover proven strategies for closing sales. By the end of the course, participants will be prepared to enhance customer interactions and drive sales performance. (Last updated: March, 2025)
by SafetyCultureDownloads: 2,611 - Course
Phone Etiquette
Calls can often times be the first contact between your customers and your company, which is why having excellent phone etiquette is crucial in setting the right tone and perception about your brand. Take this course to learn the common tips and tricks to improve your phone etiquette and nail those customer interactions one call at a time.
by SafetyCultureDownloads: 2,611 - Course
Mental Health & Resiliency in Aged Care Facilities
Studies show that healthcare workers who never underwent mental health training scored low on resiliency in the face of unexpected events, workplace violence, and personal crises. Using the "Resistance, Resiliency, and Recovery" model, this course will help you develop your mental health awareness and foster emotional resiliency by providing you insights about the mental health risks you may encounter at work, evidence-based coping strategies, and proactive preventive measures to aid you in self-regulation.
by SafetyCultureDownloads: 2,447 - Course
English for Freelancers: Getting Started
Are you starting out as a freelancer and looking to work in the international market? Maybe you're already a freelancer and want to increase your network of clients? Either way, this is the course for you! As well as teaching you useful language for scenarios you will meet as a freelancer, you will also learn ways of dealing with communication issues, what freelancing involves, what to put on your CV and how to make Upwork and other platforms work for you. This course covers Modules 1 to 4 of the longer English for Freelancers course. Want to continue developing your skills? Try one of our other mini courses on EdApp: English for Freelancers: Communication Skills I English for Freelancers: Communication Skills II English for Freelancers: Upskilling This course was created by British Council in partnership with Gaza Sky Geeks.
by SafetyCultureDownloads: 2,385 - Course
Digital Marketing
In this introduction to Digital Marketing, you will learn to understand the roles and benefits of each digital marketing channel, how digital marketing evolved, and identify and analyze critical success factors for digital marketing.
by SafetyCultureDownloads: 2,353 - Course
Understanding Dementia
Providing care for people with dementia has unique requirements and challenges. In this course, you will be introduced to your role as a caregiver by learning about dementia as an illness, what you should expect in your role and how to provide care for your patients throughout the stages of their disease.
by SafetyCultureDownloads: 2,349 - Course
Managing Difficult Conversations
Whether you're managing a remote team online or a group of employees in an in-office environment, difficult conversations may occur between colleagues or the people that you lead from time to time. This course covers the importance of having difficult conversations with your team, and how everyone including leaders can handle these kinds of conversations -- we also included some tips on how to give negative feedback effectively, and how to deliver an authentic apology to your clients.
by SafetyCultureDownloads: 2,319 - Course
Active Listening
Active listening is necessary to converse effectively with clients and let them know they are being heard. Let's learn about the nuts and bolts of active listening and why developing better listening skills is a sound sales strategy that can win you more clients. (Last updated: December 2024)
by SafetyCultureDownloads: 2,318 - Course
Quality Control
When manufacturing, quality control is of the utmost importance. It what sets us apart and makes us a step above the rest. Use this course to learn more about ISO 9000, assurance and more. This course is Industry Approved, built in collaboration with industry experts at SafetyCulture to meet your operational needs.
by SafetyCultureDownloads: 2,239 - Course
General Data Protection Regulation (GDPR) for Individuals
Learn about how the GDPR affects you.
by SafetyCultureDownloads: 2,210 - Course
Working at Heights
From the first few rungs of a ladder to the top of the world's tallest structures, let's take a look at what it means to work at heights. In this course, we will learn more about working at heights, its risks, and safety techniques to avoid falls. This course is Industry Approved, built in collaboration with industry experts at SafetyCulture to meet your operational needs.
by SafetyCultureDownloads: 2,135 - Course
Ways to Positively Influence Customers (Call Center)
Being a positive influence on customers brings a positive customer experience and reels in more customers. Learn to influence our customers positively by taking this course.
by SafetyCultureDownloads: 2,109 - Course
Retail Services - Communication
Communication in retail is a key driver of success for many reasons including its ability to develop a larger customer base and satisfy the existing ones. This course is designed to demonstrate the best practices to deliver excellent retail communication on the job. The course will provide worthwhile skills to retail employees, enabling them to provide service to customers that is above and beyond, and memorable. If you need to brush up on your retail communication skills, this is the course for you.
by SafetyCultureDownloads: 2,106 - Course
Food Prep
Prepare for preparation! Food prep is the first step to making a safe, fun and healthy environment for your customers.
by SafetyCultureDownloads: 2,087 - Course
Value of a Positive Attitude
A positive attitude goes a long way, especially in the call center industry. In this course, you'll learn what a positive attitude is, how you maintain it, and why keeping it is a good idea.
by SafetyCultureDownloads: 2,066 - Course
Harnessing
Working in construction involves several situations that requires a proper fall protection planning. This course provides the background on the Personal Fall Arrest System, how to select the proper system, how to use it, how to inspect, and finally how to clean, maintain, and store our systems. (Last Updated: October 31, 2024)
by SafetyCultureDownloads: 2,040 - Course
Cybersecurity and Internal Threats
With today's technological boom, it's important to know how you can protect yourself against cyberattacks and insider threats. This course will teach you the concepts of cybersecurity, cyberattacks, insider threats, and some preventive measures to help you stay protected. (Last updated: December 2024)
by SafetyCultureDownloads: 2,029
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