Effective November 2, 2020, we have updated our existing terms and conditions. We have created an FAQ that you can read here. Thank you for continuing to be part of the SafetyCulture family.
Thank you for choosing to use SafetyCulture’s products and services.
SafetyCulture may offer certain Services to you at no charge, including free accounts, trial use, and access to pre-release and beta products (No-Charge Services). Your use of No-Charge Services is subject to any additional terms that SafetyCulture specifies and is only permitted for the period designated by SafetyCulture, or if no such period is designated, 30 days. SafetyCulture may terminate your right to use No-Charge Services at any time and for any reason in SafetyCulture’s sole discretion, without liability to you.
You may choose, in your sole discretion, to integrate the Services with third party products or services (Third Party Products). If you choose to use any Third Party Products in connection with the Services, SafetyCulture may provide such third parties access or use of Your Data to the extent required for the interoperation of the Services with the Third Party Product. Your use of any Third Party Product will be subject to the applicable agreement between you and the relevant third party provider. SafetyCulture is not responsible for any access to or use of Your Data by such third party providers. SAFETYCULTURE DISCLAIMS ALL LIABILITY FOR ANY THIRD PARTY PRODUCTS AND FOR THE ACTS OR OMISSIONS OF ANY THIRD PARTY PROVIDERS OF THIRD PARTY PRODUCTS.
SafetyCulture may update or modify the terms of this Agreement from time to time, including the SafetyCulture Policies and any other referenced documents (including the Service Descriptions) to respond to changes in SafetyCulture’s products, services, business or as required by law, by giving notice to you. If an update or modification to the terms of this Agreement materially reduces your rights, you may terminate this Agreement upon providing notice to SafetyCulture within 30 days after the date of SafetyCulture’s notice to you under this section, with such termination to be effective on the date of your notice or the effective date of the update or modification, whichever is later.
The provisions of this Appendix form part of this Agreement to the extent that section (11)(d) of the General Terms applies.
Part B – Product Modules
SafetyCulture will make SafetyCulture (iAuditor) Services available to you on Devices owned or controlled by you or your End Users during the Subscription Term.
Other than in respect of No-Charge Services, SafetyCulture (iAuditor) Services will have 99.9% availability in any calendar month (SafetyCulture (iAuditor) SLA). Subject to your compliance with this section (3), you may be entitled to the following remedies for breach of the SafetyCulture (iAuditor) SLA:
Monthly Uptime Percentage
(Days of extension to the Subscription Term / pro-rated credit equivalent)
< 99.9% – >= 99.0%
< 99.0% – >= 95.0%
SafetyCulture may offer to supply certain Sensor Products to you with or without charge, along with access to pre-release and beta products (Trial Services). If SafetyCulture provides you with free Trial Services, such Trial Services will constitute No-Charge Services in accordance with section (3) of the General Terms, and any use of the Trial Services after the period specified by SafetyCulture (Trial Period) will be subject to SafetyCulture’s standard Fees for the relevant Trial Services. If SafetyCulture charges you for Trial Services, the Fees will be set out in the applicable Order.
In order to use the Sensor Services, you must purchase and install Sensor Hardware and, at your option, a gateway which communicates with the sensor equipment and the SafetyCulture Platform, compatible with the Sensor Services as specified at https://safetyculture.com/temperature-sensors/.
You may elect to purchase Sensor Hardware from SafetyCulture by entering an Order for the supply of the relevant Sensor Hardware. If you place an Order for the supply of Sensor Hardware, the terms of this section (5) will apply to such Order.
You acknowledge and agree that: