SafetyCulture (iAuditor)
Checklists, inspections & audits

Getting Started with Issues in SafetyCulture (iAuditor)

Getting started with Issues

Make under-reporting a thing of the past. With Issues, empower anyone in your team to report and capture any observations, near misses, hazards or feedback from the device of their choice. Gain real-time visibility into what’s happening where the work’s happening, and ensure the right people are always in the know.

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Report Issues how it makes sense for your team

Take the guesswork out of reporting and guide how information is recorded.

Edit Issues Categories

Define the right issues categories for your organization to quickly classify what you want your teams to report on.

Collect the right information

Set up custom questions for each category to capture enough detail from your team every time, and achieve consistent reporting.

Keep the right people in the know!

Not everyone needs to be involved in every single issue. It’s easy to set up the right notification settings and access.

Build notification workflows

Ensure the right people will be notified of any Issues by setting up automated notifications based on Issue category.

Ensure the right people can access Issues

Set up access rules for each category and rest easy knowing everything is easily accessible by the right people in your team.

No login? No problem!

Allow extended members of your team, including contractors, remote workers or cleaning crew, to submit reports via your unique QR Code.

Create a unique QR code to create and report Issues

Encourage more reporting from the field by displaying the QR code anywhere your teams are.

Need to delete your QR Code?

It’s easy to delete your QR Code in SafetyCulture (iAuditor).

Gain real-time visibility

Encourage your teams to get started with Issues and capture what they see via the SafetyCulture (iAuditor) app or the QR code, allowing you to spot trends and keep a record of everything in a matter of moments.

Spot trends to continuously improve everyday

Anticipate areas that need attention and don’t wait for something to happen.

Monitor Issues in Analytics

Don’t miss any issues. It’s easy to view Issues in Analytics, gaining full visibility to achieve best practice.

Live online SafetyCulture (iAuditor) webinars

See Issues in action and watch our recent webinar. Learn to take full advantage of all SafetyCulture (iAuditor) has to offer with Issues.

How to Drive Workplace Incidents to Zero by Increasing Issue Reporting

In this session we explored how industry leaders have reduced their incidents to zero by empowering their frontline workers to capture observations, hazards, and near misses when they happen.

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Get started with Issues tutorial videos!

If you'd like to view all of training videos, visit the SafetyCulture (iAuditor) getting started training library.

How Coffey Testing transformed their incident reporting workflow with Issues

“Issues came out and it was a game changer, it changed everything we were doing to the point where now it’s simple. I can build questions and workflows in the issues tab within 5 minutes, to create a report.”
— Cade Smallpage, Quality Manager

Learn about Coffey Testing's digital journey

Getting Started with Issues in SafetyCulture (iAuditor)