The Improvement Paradox explained | Webinar

When is continuous improvement not improvement?

Improvement rarely fails because of effort, or intent.
It fails because the system around improvement doesn’t reinforce execution.

The latest study from Forrester offers a deep dive into the factors that affect continuous improvement initiatives across organizational layers. And the gap between leadership strategy and frontline reality is clear.

In this webinar, we’ll unpack the study to cover:

• Key findings and the impact on operations

• Improvement maturity – what it is, why it’s important, and how to measure it

• Key recommendations – what to action to integrate improvement into daily work