The Improvement Paradox explained | Webinar

Most organizations invest heavily in continuous improvement — yet struggle to make it stick.

The Improvement Paradox is a Forrester Consulting study commissioned by SafetyCulture*, in which leaders and frontline supervisors describe a persistent disconnect between intent and execution.

Join us for a live session with guest speakers from Forrester, where we’ll explore:

• Why improvement stalls inside organizations

• What separates ‘Reactive’ from ‘Integrated’ improvement

• How governance, tools, and feedback determine whether improvement accelerates — or stalls.

• What high-performing organizations do differently to make improvement stick

Register to learn how to close the loop so improvement becomes built-in to daily work, not bolted-on.

Join guest speakers Paul Miller, VP & Principal Analyst at Forrester, and Michael Lung, Senior Consultant at Forrester, alongside host Christina Lord, Head of Product Marketing at SafetyCulture, for this 45 minute on demand webinar covering the very latest improvement insights.

*The Improvement Paradox, a commissioned study conducted by Forrester Consulting on behalf of SafetyCulture, October 2025.