The Improvement Paradox explained | Webinar

Most organizations invest heavily in continuous improvement — yet struggle to make it stick.

The Improvement Paradox is a Forrester Consulting study commissioned by SafetyCulture*, in which leaders and frontline supervisors describe a persistent disconnect between intent and execution.

Join us for a live session with guest speakers from Forrester, where we’ll explore:

• Why improvement stalls inside organizations

• What separates ‘Reactive’ from ‘Integrated’ improvement

• How governance, tools, and feedback determine whether improvement accelerates — or stalls.

• What high-performing organizations do differently to make improvement stick

Register to learn how to close the loop so improvement becomes built-in to daily work, not bolted-on.

Join guest speakers Paul Miller, VP & Principal Analyst at Forrester , and Michael Lung, Senior Consultant at Forrester, alongside host Christina Lord, Head of Product Marketing at SafetyCulture, for this 45 minute webinar covering the very latest improvement insights.

*The Improvement Paradox, a commissioned study conducted by Forrester Consulting on behalf of SafetyCulture, October 2025.