Adapt fast or disappear

A report for operations leaders to navigate the seas of opportunity,
accelerate change, and build resiliency beyond COVID-19

Is safety on your menu?

Sharks have arrived in the hospitality world: restaurants, cafes, and hotels that are leveraging safety as a service amidst a major industry shakeup. 

Service on its own is no longer a priority value driver and leading hospitality figures, from 5-star establishments like Nobu to fast-food chains like Chipotle, are reinventing what it means to plate up safety – both in the short term and the long run. 

Download this report and revamp your operations strategy with emerging industry trends, including:

• Elevating experiences with five-star safety initiatives
• Mitigating with the wet floor sign approach
• Leading with human-centered contactless experiences