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As the world returns to ‘business as usual’, SafetyCulture research reveals that consumers remain cautious. Almost half (49%) of respondents say they are unlikely to visit a venue that has had a COVID outbreak*. A further 60% are concerned others won’t respect COVID-safe practices*.
Now more than ever, safety is the number one priority for those in hospitality. Service on its own is no longer enough and leading hospitality figures, from 5-star establishments like Nobu to fast-food chains like Chipotle, are reinventing what it means to plate up safety.
Download this report and revamp your operations strategy with emerging industry trends, including:
*Methodology: All figures, unless otherwise stated, are from YouGov Australia Pty Ltd. The total sample size was 1,024 adults. Fieldwork was undertaken between 22nd – 26th October 2020. The survey was carried out online. The figures have been weighted and are representative of all Australian adults (aged 18+) nationally.
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